Effective 6/1/21: The Maryland Prepaid College Trust has updated its measures for operations and customer support:
- Maryland Prepaid College Trust hours of operation are Monday through Friday, from 8:30 am – 4:30 pm.
- Maryland Prepaid College Trust Account Holders may visit our office by appointment only.
- Due to delivery delays occuring within USPS, we encourage Account Holders to please send electronic payments through ACH or Lockbox if possible.
- If you need assistance with your Maryland Prepaid College Trust Account, please contact customer support at email@example.com or call 1.888.4MD. GRAD ext. 2, between 8:30 am and 4:30 pm, Monday through Friday. Wait and/or response times may take slightly longer than usual.
- This does not impact hours of operation or customer support for the Maryland College Investment Plan or Maryland ABLE. If you are a current Maryland College Investment Plan Account Holder and have specific questions regarding your Account, simply log in to your Account to send a secure message through Message Center. You can also reach us by phone by calling 888-4MD-GRAD (888-463-4723) ext 1.
Questions? We're here to help. To reach us by email, submit the form at the bottom of the page. To protect your privacy, please do not include your Account number if you send an email. If you are a current Maryland College Investment Plan Account Holder and have specific questions regarding your Account, simply log in to your Account to send a secure message through Message Center, as we are unable to provide Account specific information to a personal email address. You can also reach us by phone by calling 888-4MD-GRAD (888-463-4723). Hours and more specific contact information by plan is outlined below.