Effective 3/17: In response to the Coronavirus pandemic, the State of Emergency declared by Governor Hogan has reached an elevated Level II status and is encouraging the limitation of physical staff working in offices. As a result, the Maryland Prepaid College Trust is temporarily adjusting its hours of operation:
- The Maryland Prepaid College Trust hours of operation are Monday through Friday, from 9 am – 1 pm
- Maryland Prepaid College Trust benefits will still be processed and email/phone inquiries will be answered during our hours of operation.
- We are NOT accepting walk-in or in-person appointments. If you need assistance with your account, please contact customer support at 1.888.4MD. GRAD ext. 2, between 9 am and 1 pm, Monday through Friday. Wait and/or response times may take slightly longer than usual.
- This does not impact hours of operation or customer support for the Maryland College Investment Plan or Maryland ABLE.
We apologize for any inconvenience and thank you for your patience. Please check our website for updates.
Questions? We're here to help. To reach us by email, submit the form at the bottom of the page. To protect your privacy, please do not include your Account number if you send an email. If you are a current Maryland College Investment Plan Account Holder and have specific questions regarding your Account, simply log in to your Account to send a secure message through Message Center. You can also reach us by phone by calling 888-4MD-GRAD (888-463-4723). Hours and more specific contact information by plan is outlined below.